To protect your shopping rights, please carefully read the following terms before applying for a return.
I. Return Application Time
You can apply for a return within 7 days of receiving the goods. Applications submitted after this period may not be processed.
II. Supported Return Circumstances
You can apply for a return or refund in the following situations:
The product has quality problems or structural damage;
Damage caused during transportation;
The received product does not match the order;
The product does not conform to the description (within a reasonable range).
III. Return Conditions
To ensure a smooth return, please meet the following requirements (opened items can also be returned):
The product has not been damaged by human error or severely used;
It remains basically intact (including accessories, packaging, etc.);
It does not affect resale;
Please provide order information and a description of the problem (photos if necessary). IV. Return Process
Contact customer service to submit a return request (provide order number and a description of the problem);
Customer service will review and approve the request and provide a return address;
Send the item back as requested;
After receiving and verifying the item, we will process the refund within 3-7 business days;
The refund will be returned to your original payment account.
V. Shipping Costs
For returns due to quality issues or incorrect shipments, we will cover the shipping costs;
For returns due to personal reasons (e.g., dislike, incorrect selection), the buyer will bear the shipping costs;
For returns due to unjustified refusal of delivery or incorrect address, the buyer will bear the costs.
VI. Non-Returnable Items
The following situations may not support returns:
Items that are visibly used, damaged, or affect resale;
Customized or special-sized items (if specified);
Exceeding the return request period.
VII. Contact Us
For returns or after-sales inquiries, please contact us:
Email: help@lightgreen-dolphin-317638.hostingersite.com
Phone: 4484490914
Address: 475 Hart Rd, Shelbyville, TN 37160
We are committed to providing you with a safe and convenient shopping experience, ensuring that every folding chair is trustworthy.